The Homeless Individuals and Families Information System (HIFIS) database is a comprehensive data collection and case management system that supports the day-to-day operations of Canadian homeless service providers.

How does it work?

It is designed to support the implementation of Coordinated Access within communities by allowing participating service providers from the same community to access real-time homelessness data.

Who is it used for?

It is intended to capture everyone in the community who is currently or has previously experienced or is at risk of homelessness providing information about the demographics and needs within the community. It is also used to generate the By-Name List for Coordinated Access.


Anyone working in PEI who interacts with individuals who are currently or have previously experienced or are at risk of homelessness would benefit from either participating in the use of HIFIS or ensuring they have someone they can reach out to who is participating in HIFIS to complete an intake with the individuals they support. There are a variety of training options available tailored to the type of role and support a service provider offers.

For more information or to access the resources on this page, please contact Josh Constantinou by email at  josh@jhspei.ca

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